Occupational Violence & Aggression
Hybrid OVA training package: face-to-face and modular
MOAT: Mental Health Services has developed a single-day OVA training course for staff who may experience occupational violence in the workplace.
This package is tailored to meet the needs of any private or public healthcare setting – emergency departments, mental health services, home visit staff, clinical and non-clinical ward staff, and security guards.
The single-day F2F education sessions will be delivered on site and will reflect individual organisations’ policies, procedures and guidelines, and will be relevant to particular workplace logistical or contextual complexities. Particular examples from your workplace can be absorbed into the training content to make the sessions meaningful and relevant for participants.
Achieving the standard of “all healthcare staff attending OVA training at least every 2 years” can be a very challenging KPI to meet for many healthcare services.
Any organisation receiving MOAT’s OVA sessions in the F2F format can also opt to compliment this with the same single-day content accessible in an online modular format, for staff unable to attend F2F sessions. The modules can be completed at a pace and time to suit the learner and should take approximately 3 hours to complete.
The online modular format is hosted on MOAT’s learning management system with unique portal access for each organisation, and extensive learner-specific reporting capacity.
MOAT anticipates that organisations will target a core group of champions across all programs and departments to attend the F2F sessions, with all other staff able to access the modular format at a time and pace that suits their individual situation.
Trusting an organisation with the responsibility to provide your staff’s Occupational Violence & Aggression training is a significant decision.
MOAT’s OVA training package has been delivered for over 30 healthcare and welfare service organisations, with word-of-mouth being our only source of referral.
A list of training content aligned with DoH and OCP guidelines is available here, with some extremely impressive data from post-training evaluation for one of the metropolitan Melbourne health services.
